This article can help you understand what the Waiting on manufacturer status indicated in your My Account means for your order.
Order Status: Waiting on Manufacturer
We have received your order and are now waiting for your part(s) to arrive from the manufacturer.
When you place an order you will receive an email confirmation. Subsequent emails will include expected delivery times as well as notification that your order has been shipped.
Make sure to verify that your email address is the same one used when placing the order. If you have not received email notifications, please check your spam folder.
When to Expect My Order
While shopping, you'll notice that we’ve labeled part availability and expected time for the part to ship out on every product page. When choosing products, expected delivery times such as leaves in 3-5 days or leaves in 6-8 days are indicated on the product page. In such cases, make sure that the product is in stock at the manufacturer's warehouse by clicking the see details and update now buttons.
The 3-5 days and 6-8 days timeframes simply mean that it should take approximately this amount of days for the part(s) to arrive at our warehouse in Denver. Once we check in the part, we'll rush your order out.
It's important to note that only the Ships Immediately label indicates that the part is in stock at our warehouse and ready to ship before 3 PM Mountain time.
In a small percentage of cases, the products may be delayed due to delivery disruptions, this applies not only to us but also to the industry as a whole. If you have any questions or concerns, please contact us at Support@CrowleyMarine.com