To cancel an order for any reason, please send an email to firstname.lastname@example.org or call 1-800-580-0720. You will need to provide your six digit order number or email address used to make the purchase.
With this information our customer service team will cancel the order and refund the money to the credit/debit card or PayPal account with which you made the payment.
Note: In the event that an order is cancelled five (5) months or more after the purchase, the money will be refunded by sending a physical check. This circumstance can arise if one of the parts on an order is backordered at the manufacturer and you elect to keep to order open indefinitely.